| Position Title: |
Global Campus Admissions Spcls |
| Department: |
Extended Lrng/Community Engmnt |
| Term of Assignment: |
Continuing |
| Term End Date, If Applicable: |
|
| FLSA Status: |
Non-Exempt = overtime eligible |
| Work Schedule: |
Traditional Monday-Friday, 8:00 am-5:00 pm; evening and weekend work may be required. |
| Salary: |
Targeted salary range: $41,440-$44,500 |
| Travel: |
Less than 10% |
| Brief Statement of Duties |
| Brief Statement of Duties: |
Provide support for prospective distance education students throughout the application and admission process. The focus is on new student recruitment by engaging with prospective students throughout the entire admission funnel from lead to admission. Engage with leads and prospects qualifying them for Global Campus programs. Advise potential distance students on the most appropriate course of action to reach their goals. Guide prospective students through the application process and orient them to the Global Campus and their chosen academic program to ensure a seamless start to distance learning at NMU. |
| Minimum Qualifications |
| Required Education: |
Bachelor's Degree |
| Discipline / Degree Area: |
Any |
| Required Specialized Training/Certifications: |
|
| Required Minimum Work Experience: |
One year of experience in recruiting, marketing, sales, public relations, or customer service. |
| Knowledge, Skills, Abilities, or Attributes Required for Satisfactory Performance of the Position Duties: |
Excellent organizational skills and attention to detail.
Excellent critical thinking skills, good judgment - ability to effectively analyze situations, documents, and communications in order to make decisions.
Strong communication skills - must be able to communicate both written and verbally with diverse populations.
Effective interpersonal skills - able to establish and maintain effective working relationships with a wide variety of stakeholders.
Proficient with computer applications, e.g., CRMs, databases, spreadsheets, word processing, web technologies, conferencing systems like Skype.
Ability to maintain confidentiality, especially when handling academic records/information. |
| Additional Desirable Qualifications |
| Additional Desirable Qualifications: |
Work experience in an academic setting.
Experience working with client relationship management (CRM) software, particularly the SalesForce CRM. |
| Other |
Special Instructions to Applicants:
|
Submit staff application, cover letter, resume and references |
Contact Information:
|
Julane Cappo, Associate Director of Human Resources-Compensation and Staffing, 906-227-1493 |
| Equal Employment Opportunity: |
NMU is an equal opportunity, affirmative action employer of protected veterans and individuals with disabilities, and is strongly committed to increasing the diversity of its employees. |